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Customer stories

What members actually saved, with the arithmetic shown. Every figure below is one member’s outcome at one provider — not a rate you are promised.

Customer story · Hospital savings

₹10,000 saved on a hospital bill paid directly

Reducing out-of-pocket expenditure during a family member's in-patient (IPD) treatment at Aster Hospital, Bengaluru.

Background

A CarePass user's family member was admitted to Aster Hospital, Bengaluru, for in-patient (IPD) treatment. The hospital bill totalled ₹7,00,000. Of this, ₹6,00,000 was settled against the family's health insurance limit, leaving ₹1,00,000 as an out-of-pocket expense.

The case at a glance

Hospital
Aster Hospital
Bengaluru
Treatment
IPD
In-patient admission
Total hospital bill
₹7,00,000
Across the admission
Insurance limit
₹6,00,000
Settled by insurer
Out-of-pocket
₹1,00,000
Balance payable by family
Saved with CarePass
₹10,000
10% on eligible amount

Out-of-pocket

₹1,00,000

CarePass

10%

Saved

₹10,000

Effective out-of-pocket ₹90,000

The card was presented at admission and the discount applied to the eligible out-of-pocket amount at billing — no forms, no submissions, no follow-up.

In the member’s words

When a family member is admitted, there are already enough things to manage. A card that reduced what we paid ourselves was a real advantage.

Insurance took care of the bulk of the bill. CarePass worked on the balance we were paying ourselves — ₹10,000 off money already committed.

CarePass user · Aster Hospital, Bengaluru

The takeaway

Health insurance addresses the bulk of a large hospital bill. CarePass works on what remains — 10% off eligible out-of-pocket expenditure, applied at billing.

Customer story shared by a CarePass user. Savings apply to eligible expenses at participating partner providers, are subject to applicable terms and conditions, and vary by hospital, treatment type and eligible amount. CarePass is a healthcare savings card offering discounted rates at partner providers; it is not an insurance product and operates independently of any insurance the user may hold. No claims, no waiting periods, no paperwork.