01How it works
Ask, see, use
- 01
Ask in plain words
Type what you need, the way you'd ask a friend: "any lab offers near me?"
- 02
See your partners
Assist shows the partners and offers your plan includes, as cards, starting with the ones in your city.
- 03
Tap to use it
Open a card to see the offer and how to use it. You show your CarePass card or apply the coupon yourself.
02Try asking
Questions members ask
Any lab test offers near me?
The diagnostic labs in your city with a CarePass discount.
What discount do I get on medicines?
Your pharmacy offers, in store and online.
Which hospitals near me give a discount?
Partner hospitals in your city and what each one offers.
What can I use online?
The coupons you can use on a partner's website or app.
How do I use my Tata 1mg coupon?
The steps to redeem it, from the coupon's own terms.
How do I add my family?
How many family slots your card has and the steps to add someone.
03Grounded
Why you can trust its answers
answers from: your plan · your city
Your plan only
It answers only from your own plan and the partners that serve your city.
Nothing made up
It never invents an offer, a discount or a price. Every figure comes from CarePass's own data.
You stay in control
It can't book, claim or pay for anything. You do that yourself in the app, from the card it shows.
Assist isn't medical advice. For health questions, speak to a doctor or use your plan's teleconsultation if it has one.
04FAQ
Questions about Assist
Who can use CarePass Assist?+
Every CarePass member with an active membership, on every plan. Log in at carepass.in and tap the Assist button on your dashboard.
Does Assist cost extra?+
No. Assist is included with every CarePass plan.
Is Assist a doctor?+
No. Assist doesn't give medical advice. For health questions, speak to a doctor. If your plan includes teleconsultations, Assist can point you to them.
What can't Assist do?+
It can't book appointments, claim offers, reveal coupon codes or upgrade your plan for you. It shows you the right card, and you do it in the app.
Where do I find Assist?+
Log in to your CarePass dashboard. The Assist button is at the bottom right of every page.